WNC Shuttle TERMS, AND CONDITIONS

TERMS & CONDITIONS
As a condition of reserving a ride or riding with WNC Shuttle (“WNCS” or “Company”), all pre-passengers and passengers agree without limitation to the following Terms & Conditions:

RESERVATIONS:

Reservations can be made on WNCS’s website using our online booking and reservation software or by contacting our office directly by phone or email.  A valid credit card is required for all reservations.  Once you submit an online reservation request, you will immediately receive a copy of the request by email.  Reservation requests made online are NOT confirmed until you have received an additional confirmation email from WNCS.  By submitting a rate quote or reservation request, you grant permission to WNC Shuttle to proactively communicate with you by phone, email, US postal mail, and other communications mediums until or unless you opt-out of said communications by sending an email to service@wncshuttle.com.

FARE / FEE STRUCTURES:

WNCS’s fares and fees are based on time or distance, vehicle class, service offerings, optional fees incurred (e.g. service fees, child seat, airport meet & greet, off-road fee, etc), and/or peak, off-hour, holiday, or seasonal surcharges.  For shuttle services, tours, and some unique itineraries, a “per person” fee shall apply.  A non-refundable deposit is required for some reservations.  When collected, the deposit shall be applied towards the final fare.

CONFIRMATION OF SERVICE:

For online system requests, we confirm receipt of your reservation request immediately upon submission, by email.  We send a 2nd email, usually within a few hours of receipt and review of your initial request, which formally confirms, rejects, or request additional details about your reservation request.  If for any reason you do not receive an email response from WNCS within 8 hours of your request or your confirmation is inaccurate, please call us at (828) 400-3987 or contact us by email.

Additionally, our reservation system automatically sends out a reminder email and/or text message within 24 hours of your scheduled pick up time.  If you don’t receive the reminder message(s), then your reservation has not been confirmed and you should contact us immediately.  Note: Reminders are not sent for itineraries made outside of the online reservation system (e.g. custom, manual, and unique destination reservations).

CHANGES TO RESERVATIONS:

Reservations may be changed up to 24 hours prior to travel without penalty, based on availability, by emailing or calling our office.  Change requests are not guaranteed to be reviewed if they’re made less than 24 hours in advance, even if you email or leave a voice message with our office, so please notify us as soon as possible.

We will do our best to accommodate all change requests.  However, if we are unable to accommodate your change request, the “CANCELLATION POLICY” shall apply.

CANCELLATION POLICY:

To minimize the likelihood of a cancellation fee, please contact us as soon as possible if you need to cancel your travel reservation with WNC Shuttle.  ALL CANCELLATION REQUESTS MUST BE MADE IN WRITING BY SUBMITTING AN EMAIL TO service@wncshuttle.com and by sending a text message to (828) 400-3987.  The time of receipt of the email shall be used to determine the amount of notice given for the cancellation request.

There is no penalty for cancellations made more than 24 hours in advance of your scheduled pick up time, with the exception of fares billed outside of WNCS’s online reservation and booking system, which are non-refundable. 

If a non-refundable deposit has been made to secure a reservation, the deposit shall not be refunded regardless of the circumstances of the cancellation.

Cancellations made less than 24 hours from the scheduled pick up time will result in a 100% cancellation fee.

For airport pick ups and drop offs, in the event your airline cancels your flight, there is no charge to cancel your reservation prior to the scheduled pick up time, as long as you provided your airline and flight number when making the reservation and our vehicle has not been dispatched to your pick up location.  If the flight cancellation occurs less than 24 hours prior to the scheduled pick-up time by WNC Shuttle, then proof of cancellation must be submitted with the cancellation request.

If your flight cancels after our vehicle is dispatched to your pick up location, the full fare shall be charged, plus any fees as noted below.

FARES / WAIT TIME CHARGES / NO SHOW POLICIES:

Airport Pick Ups (Arriving Passengers)

There will be no charge for wait time if transportation commences within the first 30 minutes after your flight arrives at the gate for all domestic flights or within 45 minutes after your flight arrives at the gate for all international flights.  (“Grace periods”)

Once the grace period has expired, if the WNCS driver has not heard from you, you will be considered a “no show” and the credit card on file shall be charged the full fare plus 50% of the base fare, and any accumulated expenses, such as parking fees.

If the grace period expires and transportation has not commenced, but Passenger has been in contact with WNCS driver, a waiting fee of 150% of the base fare of the selected vehicle, prorated in 15 minute increments, shall be added to the reservation total. 

For example, if the hourly base rate of the selected vehicle is $100, the waiting fee would be $150 per hour, prorated in 15 minute increments of $37.50 per increment, and rounded up to the next 15 minute increment, so 16 – 30 minutes of wait time beyond the grace period = $75.00.

Because passengers scheduled after your ride depend on our timely arrival, regardless of your communication status with the WNCS driver, if a cancellation has not been approved and if the ride has not commenced within 1 hour of the scheduled pick-up, WNCS reserves the right to cancel the reservation and charge the full fare plus a no-show fee equal to 25% of the full fare, and any accumulated expenses, such as parking fees.

If you cannot locate your driver, DO NOT LEAVE!  Call our office at (828) 400-3987 and we will assist you with connecting you with your driver and reserved vehicle.

Point-to-Point

There will be no charge for wait time if transportation commences within 15 minutes of the designated pick up time. (“Grace period”)

Once the grace period has expired and if you have not been in direct contact with the WNCS driver, you will be considered a “no show” and the credit card on file shall be charged the full fare plus any accumulated expenses, such as parking fees, plus a no-show fee equal to 25% of the total fare.

If the grace period expires and transportation has not commenced, but you have been in contact with WNCS driver, a late fee of 150% of the base fare of the selected vehicle, prorated in 15 minute increments, shall be added to the reservation rate. 

For example, if the hourly base rate of the selected vehicle is $100, the late fee rate would be $150 per hour, prorated in 15 minute increments of $37.50 per increment, and rounded up to the increment, so 16 – 30 minutes = $75.00.

Because passengers scheduled after your ride depend on our timely arrival, regardless of your communication status with the WNCS driver, if a cancellation has not been approved and transportation has not commenced within 1 hour of the scheduled arrival, WNCS reserves the right to cancel the reservation and charge the full fare plus a late fee of 50% of the total fare, plus any accumulated expenses, such as parking fees.

If you cannot locate your driver, DO NOT LEAVE!  Call our office at (828) 400-3987 and we will assist you with connecting you with your driver and reserved vehicle.

Hourly

For purposes of calculating total fares, an Hourly reservation commences at the scheduled pick-up time and ends when the last passenger has been dropped off at the final destination.  If for any reason the WNCS driver is late to the pick-up, then the reservation time will commence when the driver arrives.

Your driver shall wait at the pick-up location for 15 minutes for you to arrive.  If you are not in contact with your driver and if you do not arrive at the pick-up location within 15 minutes of the scheduled pick-up time, you will be considered a “no-show” and the credit card on file shall be charged the total fare plus a no-show fee equal to 50% of the total fare, plus any accumulated expenses, such as parking fees.

If you cannot locate your driver, DO NOT LEAVE!  Call our office at (828) 400-3987 and we will assist you with connecting you with your driver and reserved vehicle.

ADDITIONAL STOPS / EXTENDING TRIP TIME / OFF-PEAK TRAVEL / OVERTIME:

For Hourly Bookings

Hourly bookings allow for unlimited stops during the reserved time.  Reservation extensions may be made more than 24 hours prior to the scheduled pick-up time at the normal base rate, subject to vehicle and driver availability.  Hourly reservations commence at the scheduled pick-up time, unless the driver is delayed.  Travel time that extends beyond the reserved time is considered “overtime” and shall be charged at an hourly rate of 150% of the base rate for the vehicle selected in 15 minute increments as stipulated below. 

Any travel that occurs between midnight and 5am Eastern Time is considered to be overnight (“off-peak”) travel and is charged at a rate of 125% of the regular rate and prorated in 15 minute increments as stipulated below.

For an example of overtime, if the hourly base rate of the selected vehicle is $100, the overtime rate would be $150 per hour, prorated in 15 minute increments of $37.50 per increment, and rounded up to the increment, so 16 – 30 minutes = $75.00.

For Point-to-Point, Airport Pick Up, and Airport Drop-Off Transportation Bookings (excludes Hourly)

Stops should be made at the time of booking so that we can properly schedule rides that occur after yours.  You may request a stop en route, but your request will only be accommodated if our schedule allows for it.  Reasons for stops include, but are not limited to, ATMs, retail establishments, photo opportunities, restaurant drive-thrus, and to pick up and/or drop off passengers.

Charges per stop will be as follows:

Stop charge for pre-booked (scheduled) stops:

$20.00 per stop of 15 minutes or less, plus $2.50/mile for any additional mileage caused by deviating from the non-stop route.

Any stop that’s longer than 15 minutes will result in an additional non-prorated charge of $30 per additional block of 15 minutes.

For example, if you pre-book one stop that lasts 20 minutes, the charge will be $20 plus mileage for the stop + $30 for the 5 minutes of additional time into the next 15 min block.

Building on the same example, a 32 minute stop would be charged $20 plus mileage for the stop, + $30 for the first 15 minutes of additional time + $30 for the 2 minute block of additional time.

Stop charge for an unscheduled stop made en route:

$30.00 per stop of 15 minutes or less, plus $2.50/mile for any additional mileage caused by deviating from the non-stop route.

Any stop that’s longer than 15 minutes will result in an additional charge of $30 per additional block of 15 minutes and will not be prorated, as per the “pre-booked stop” rates in the examples above.

Extended length Point-to-Point trips (3 hrs or longer) are allowed 1 stop of up to 15 minutes in duration for every 3 hours of travel time at no additional cost to passenger.  For example, a 6 hour Point-to-Point trip will include 2 stops of up to 15 minutes per stop.

Any travel that occurs between midnight and 5am Eastern Time is considered to be overnight (“off-peak”) travel and is charged at a rate of 125% of the regular rate and prorated in 15 minutes increments as described above.

RIGHT TO SUBSTITUTE VEHICLE:

WNC Shuttle reserves the right to substitute a vehicle for any reservation, based on availability.  If the vehicle reserved is unavailable for any reason, WNCS will make every effort to substitute with a comparable or upgraded vehicle.  An upgraded vehicle would be at no additional cost to the passenger.  If WNCS is unable to offer a comparable or upgraded vehicle to accommodate your travel, we will notify you by phone and/or email with as much advance notice as possible.  If the substitute vehicle is unacceptable to you, then you will be offered the option to cancel your reservation without penalty.  This will be your sole recourse and WNC Shuttle shall not be liable for any damages or loss(es) resulting from your voluntary cancellation.

VEHICLE CAPACITY:

The seating capacity for each vehicle in our fleet communicated at the time of reservation is based on the availability of seat-belts; vehicles cannot be loaded beyond the listed seating capacity of the vehicle ordered.

LUGGAGE CAPACITY:

Personal items such as satchels, purses and small backpacks are allowed in the passenger area of our vehicles.  Large carry-on and checked luggage is prohibited in the passenger cabin of our vehicles.

WNC Shuttle’s Platinum Edition F-150 is equipped with a remote-controlled, retractable aluminum bed cover.  The cover is weather resistant when fully closed.  We drive with the bed cover in the closed position whenever possible, but large amounts of luggage or items that are over 20.5” on their shortest side will require travel with the bed cover in a partially or fully open position.  WNCS will not be liable for damage done to bags due to, but not limited to, inclement weather experienced while traveling with the bed cover in any open position.

It is the Passenger’s responsibility to indicate the quantity of luggage/baggage at time the reservation is made, including the presence of any oversized or unusually-shaped items.  If your luggage does not fit in our vehicle, you may elect to reduce your luggage or to have an additional vehicle dispatched to accommodate your luggage at additional expense. 

Additional vehicle(s) are subject to availability.

Please contact us prior to travel if you have any questions about vehicle luggage capacity.

LOST OR FORGOTTEN ITEMS / DAMAGED ITEMS:

WNC Shuttle is not responsible for items left in our vehicles.  Please check for your personal belongings before you exit the vehicle.

If, after transportation, an item is found by our driver or staff, we will do our best to contact you and return the item.  Any costs related to the return of items are the responsibility of the passenger.

Unclaimed item(s) will be stored in our lost and found for 6 months or until they are claimed, whichever comes first.  Items unclaimed after 6 months become the property of WNCS and may be disposed of accordingly.

WNC Shuttle is not responsible for any damage caused to passenger’s personal belongings during the course of travel.

HEALTH AND SAFETY:

CABIN SANITATION AND AIRBORNE VIRUS PROTOCOLS

WNC Shuttle prides itself on operating the cleanest, best-maintained vehicles in the business.  It is our practice to wipe down vehicle interiors between each trip, as well as a deep cleaning at the end of each day.

Door handles are sanitized with wipes or spray between passenger trips.  Cabin air filters are changed according to the manufacturer’s recommended guidelines, or sooner if advised by the dealership technician at time of routine vehicle service.

Mask/face-covering policy.  WNCS does not check the vaccination status of passengers and does not require face coverings (masks) inside vehicles during travel.  Upon passenger request, your driver will wear a cloth mask during travel.  In this situation, all passengers will also be required to wear masks.

As a matter of prudent health practices, at the first sign of potential illness, drivers and passengers are expected and encouraged to refrain from any and all travel and to minimize human contact.  If any passenger displays obvious signs of illness, at the driver’s sole discretion, the trip may be cancelled and the passenger billed for the total fare.

While these measures help to create a safer cabin environment, we do not and cannot guarantee a virus or germ-free environment.

VOMIT / BODILY-FLUID CLEAN-UP FEES

Besides the potential negative health implications of exposure to bodily fluids, the presence of bodily fluids in or on our vehicles throws our schedule in disarray.  The vehicle must be taken out of service, thoroughly sanitized by a professional remediation company, and dried before being placed back into service.  Therefore, we take bodily fluid exposure very seriously.  If anyone in your group exposes the interior or exterior of a WNC Shuttle vehicle to bodily fluids, your ride will be immediately terminated and your credit card will be charged for the entire reservation.

The sooner we can clean the vehicle, the less damage will occur.  Therefore, we will give you the option of immediately releasing our vehicle or bringing you back to the point of origin or to your destination, whichever is closest.

In addition to your fare, a minimum cleaning fee of $500 will be assessed.  However depending on the type of cleaning required, cleaning fees could be much higher.

If professional cleaning does not restore the vehicle to its original condition, we may need to replace carpet, fabric, and/or other materials.  In such cases, in addition to cleaning fees, damage fees will apply.  See “OTHER CLEANING & DAMAGE FEES” for additional information.

OTHER CLEANING & DAMAGE FEES:

Passengers are responsible for their behavior while inside and around our vehicles.  Any damage to a vehicle interior or exterior, whether intentional or accidental, shall result in a damage and/or cleaning fee equal to:

The actual cost to restore the damaged area(s) of the vehicle to “like-new” condition, plus $300 per day that the vehicle is out of service.

See “VOMIT / BODILY-FLUID CLEAN-UP FEES” for additional information specific to bodily fluids.

TRAVEL DISRUPTIONS:

Inclement weather, impassable or closed roads, acts of God, etc.  WNC Shuttle provides transportation to areas that other private car companies won’t  – or can’t – service.  However, the safety of our passengers and drivers is always our top priority and occasionally we experience situations that prevent us from reaching pick up locations or travel destinations.  These include inclement weather, road closures or road conditions that are more extreme than the vehicle’s capabilities, Acts of God, etc.  (“Travel Disruptions”)

By traveling with WNC Shuttle, you agree that if at any time your driver or our office determine that conditions including, but not limited to, road conditions, road closures, inclement weather, or other Acts of God, won’t allow us to safely reach your pick up location or deliver you to your destination, WNC Shuttle may cancel the trip.  This decision shall be at the sole discretion of WNC Shuttle.

If the travel disruption occurs before our vehicle is dispatched to the pick-up location, you will not be charged and we’ll attempt to reschedule the trip with you.

If the travel disruption occurs after our vehicle has been dispatched, but before picking you up, you will be charged 25% of the total reservation fee and we will attempt to reschedule the trip with you.

If the travel disruption occurs during your trip, WNC Shuttle will return you to your pickup location or a suitable safe location and you will be charged 50% of the total reservation fee.

Unexpected delays.  WNC Shuttle monitors weather and traffic conditions and makes every effort to get passengers to their destinations on time.  In some cases, drivers are aware of alternate routes to bypass traffic incidents.  However, WNC Shuttle is not responsible for any delay that occurs during transit that causes the ride to arrive late at the destination location.

Breakdown or accident.  We scrupulously maintain our vehicles, but we are nonetheless not liable in the event of a mechanical breakdown, tire blowout, or any not-at-fault accident while on charter.  In such an event, we will either arrange for roadside service or, at the request of passenger, make every reasonable effort to quickly find alternative transportation to deliver you to your destination in as timely a manner as possible.  If passenger chooses alternative transportation, passenger shall be responsible for payment to the 3rd party transportation company, but WNC Shuttle shall refund the passenger in full for their booking with WNC Shuttle.

CONSUMPTION OF ALCOHOL:

Due to North Carolina open container laws and the high risk of damage to the interior of our vehicles, WNC Shuttle does not allow the consumption of alcoholic beverages in our vehicles.  Violation of this policy shall result in immediate termination of service and and you will be charged the full confirmed rate plus any accumulated expenses.

CONSUMPTION OF FOOD AND NON-ALCOHOLIC DRINKS:

Consumption of basic snacks is permitted in WNC Shuttle vehicles.  Consumption of any type of food that contains grease and/or the possibility of staining leather seats, such as fast food, is prohibited in our vehicles.  Drinks must be in lidded containers.  Before deciding whether to eat or drink in a WNC Shuttle vehicle, please review “OTHER CLEANING AND DAMAGE FEES” above.

Individuals consuming prohibited food will be asked to cease immediately.  Refusal will result in immediate termination of service and you will be charged the full confirmed rate plus any accumulated expenses.

PROHIBITED SUBSTANCES AND BEHAVIORS:

All vehicles are strictly NON-SMOKING, including e-cigarettes and vaping devices.  If any passenger smokes or vapes in a WNC Shuttle vehicle, a minimum cleaning fee of $300.00 will apply, plus any fees required to restore the vehicle to “like-new” condition.

Narcotics and controlled substances are strictly prohibited.  Violations will result in immediate termination of service and you will be charged the full confirmed rate, plus any accumulated expenses.

At the sole discretion of our driver or our office, any conduct that is determined to place our driver, property and/or passengers at risk will result in immediate termination of service and you will be charged the total reservation fare plus any accumulated expenses.

Excessively inebriated passengers, as determined by our driver, will result in immediate termination of service and you will be charged the full confirmed rate plus any accumulated expenses.

No refund will be made for the enforcement of these policies.

PET POLICY:

Out of respect to our passengers with pet allergies and to maintain the interior condition of our vehicles, WNC Shuttle does not allow pets inside the passenger cabin.

For passengers who reserve a Platinum-Edition F-150, you may request that your pet travel fully-contained in an enclosed travel crate in the rear cab (“bed”) of the vehicle.  This request must be made at time of your reservation request and an additional fee shall be charged.

If the vehicle is equipped with a PowerTrax Pro bed cover and the carrier is less than 20.5” in height, the cover may be fully closed at the request of the passenger.  If the travel carrier is taller than 20.5”, then the pet will travel without covering.

Any pets traveling in the bed of the vehicle must be contained in a fully-enclosed travel crate.

Note: Pets are not covered under WNC Shuttle, LLC commercial auto and/or liability insurance policies.

PAYMENT:

WNC Shuttle accepts payment by credit card or cash with exact change only.  The method payment must be specified at time of booking.  Gratuity may either be made by credit card at time of booking or by cash upon completion of service.  Drivers are unable to accept credit card payments.

At time that you make your reservation request, you will be required to enter a valid credit card.  Your card will be pre-authorized by our Merchant Verification Service at that time, but the fare will not be processed (charged) until 24 hours prior to the scheduled pick-up time.

If your credit card is declined, we will make our best effort to contact you prior to travel to resolve the issue.  If the issue is not resolved and payment not made prior to travel with WNC Shuttle, we reserve the right to cancel service for non-payment.

GRATUITY / TIPPING:

WNC Shuttle drivers strive to provide exceptional service to every client, every time, and appreciate being recognized for their efforts!  Passengers may tip their drivers in-person or online.  When reviewing the total charge of your ride at time of booking, there will be a pre-selected tip percentage of 20% added to the subtotal, which is a customary amount in the private car industry.  This pre-selected tip percentage can be adjusted prior to purchase or you may select the “Cash” gratuity option, which designates an in-person tip to our driver, via cash, after a ride completion.  Drivers are unable to accept credit card payments and are unable to make change for bills.

MAXIMUM VEHICLE CAPACITY:

A vehicle’s maximum capacity is determined by the number of seatbelts in the vehicle.  Exceeding the number of available seatbelts is a violation of state law and insurance guidelines.  Drivers are not authorized to exceed the vehicle’s maximum capacity.

PASSENGERS UNDER THE AGE OF 18 (“Minors”):

Passengers under the age of 18 must be accompanied by an adult, unless an exception is granted by WNC Shuttle.

Child car seats and booster seats.  Subject to availability, WNC Shuttle will provide child car and/or booster seats for a nominal fee.  The seat(s) must be requested during the reservation process and are not routinely carried in vehicles.

It is the responsibility of the supervising adult passenger to confirm that the proper seat is chosen for the size of the child traveler and that the seat has been safely and securely installed in the vehicle by the driver.

WNCS does not offer infant car seats.

SERVICE COMPLAINTS:

The WNC Shuttle team strives to exceed the expectations of each and every one of our clients.  However, should you be dissatisfied for any reason with your experience with WNC Shuttle, please call the owner, Justin, directly at (828) 400-3987.  We will do our best to resolve any issue to your satisfaction.

Disclaimers, Limitations of Liability, and Indemnity

DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, WNC Shuttle TRANSPORTATION SERVICES (“SERVICE” AND “SERVICES”) ARE PROVIDED “AS IS” AND “AS AVAILABLE.”  WNC Shuttle DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  WNC Shuttle MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR ANY SERVICES REQUESTED THROUGH THE USE OF THE SERVICE, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.  YOU AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR USE OF WNC Shuttle, AND ANY SERVICE REQUESTED IN CONNECTION THEREWITH, REMAINS SOLELY WITH YOU, TO THE MAXIMUM EXTENT PERMITTED UNDER LAW.

LIMITATION OF LIABILITY. EXCEPT TO THE EXTENT OF THE REMEDIES EXPRESSLY STATED IN THESE TERMS, WNC Shuttle WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, PERSONAL INJURY, OR PROPERTY DAMAGE RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, REGARDLESS OF THE NEGLIGENCE (EITHER ACTIVE, AFFIRMATIVE, SOLE, OR CONCURRENT) OF WNC Shuttle, EVEN IF WNC Shuttle HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, WNC Shuttle WILL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY, OR LOSSES ARISING OUT OF: (a) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (b) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY PROVIDER, INCLUDING A DRIVER, EVEN IF WNC Shuttle HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  WNC Shuttle WILL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND WNC Shuttle’s REASONABLE CONTROL.  THE LIMITATIONS AND DISCLAIMER IN THESE TERMS DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, WNC Shuttle’s LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

Indemnity. YOU AGREE TO INDEMNIFY AND HOLD WNC Shuttle AND ITS AFFILIATES AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS HARMLESS FROM ANY AND ALL CLAIMS, DEMANDS, LOSSES, LIABILITIES, AND EXPENSES (INCLUDING ATTORNEYS’ FEES), ARISING OUT OF, IN CONNECTION WITH, OR RELATED TO: (i) YOUR USE OF THE SERVICES OR SERVICES OBTAINED THROUGH YOUR USE OF THE SERVICES; (ii) YOUR BREACH OR VIOLATION OF ANY OF THESE TERMS; OR (iii) YOUR VIOLATION OF THE RIGHTS OF ANY THIRD PARTY.

If you have any questions about the WNC Shuttle Terms and Conditions, please call Justin at (828) 400-3987 or email us at service@wncshuttle.com.